Thank you for shopping with Natram. We are committed to delivering fresh, high-quality spices to our customers across India. Please review our return and refund policy carefully.

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❌ No Return Policy

Due to the perishable and consumable nature of our products, Natram does not accept returns once the product has been delivered. All items sold are final and non-returnable.

Please ensure all order details (items, quantity, delivery address, etc.) are accurate before confirming your purchase.

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💸 No Refund Policy

We do not provide refunds for:

• Change of mind
• Incorrect product ordered by the customer
• Delays caused by shipping partners
• Preferences in taste or aroma (as spices are natural products with variations)

All orders placed through our website are non-refundable after confirmation and dispatch.

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✅ Exceptions (If Applicable)

In the unlikely event that:

• You receive a wrong item
• The product is expired or tampered with

You must contact us within 48 hours of delivery along with clear photo or video proof at:

• Email: ranmal.fpc@gmail.com
• Phone/WhatsApp: +91-7016223309

Upon verification, we may offer Refund or a replacement at our discretion.

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📩 Contact Us

For support, queries, or complaints, please reach out to us:

• Email: ranmal.fpc@gmail.com
• Phone/WhatsApp: +91-7016223309
• Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM