Terms and Conditions

Effective Date: 18-jun-2025
Business Name: Natram
Website: www.natramfarm.com

1. Introduction

Welcome to Natram! By using our website and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

2. Products

We sell high-quality, ready-to-use spices and food products. All product descriptions and images are for reference only. We try our best to provide accurate information, but we do not guarantee that all details are always current or error-free.

3. Orders and Payments

All orders are subject to availability and confirmation.
We accept payments via secure payment gateways integrated on our website.
Once an order is placed, it cannot be modified or canceled.

4. Pricing

Prices listed on our site are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice.

5. Shipping & Delivery

We deliver within India.
Orders are usually shipped within 1–3 business days.
Delivery time is 5–7 working days depending on your location.
We are not responsible for delays caused by courier companies or unforeseen circumstances.

6. Returns & Refunds

We do not offer returns or refunds for food items, as per our No Return/Refund Policy. However, if you receive a damaged or incorrect product, please contact us within 48 hours of delivery with proof (photos/videos), and we will assist you.